Exclusive limited-time Spring offer: use promo code 9SPRING19 to get שח200 off bookings of שח26500 or more, or 10SPRING19 to get שח350 off bookings of שח3600 or more. Offer ends 23 April 2019.
- Book up to 60 days in advance
- Regional trains
With Rail Europe enjoy a train travel across Europe.
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Regular trains tickets are open for booking 60 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||Second class|
|Regionals trains (Intercity, TER Express Regional Trains…) have more comfortable, ergonomic and spacious seats in 1st class|
|Regionals trains (Intercity, TER Express Regional Trains…) have standard comfortable seats in 2nd class|
Common Questions, Simple Answers
Q. What other types of services are available at the station?
A. Most European train stations provide a variety of services, including currency exchanges, information desks, lockers for luggage, arrival/departure boards, restrooms, coffee shops, and gift shops. Some larger stations in larger cities have WiFi hotspots, lounges for business travellers, and restaurants and bars.
View our Train Station page to see specifics on a particular train station in Europe. The link can be found in the footer on any page on the website.
Q. What do I need to show to the conductor when traveling by train with a rail pass?
A. While traveling with a rail pass, you will need to show the conductor your pass. Be sure your pass is activated prior to boarding the train. For trains that require reservations, be sure to have your valid reservations ready to show the conductor, as well. Lastly, it is not uncommon for a conductor to request to see your passport, best to keep it handy.
Q. What does the “Login with Facebook” button do?
A. The “Login with Facebook” button allows you to log in to the Rail Europe website with your Facebook login credentials, even if you have never registered to the Rail Europe website before.
Q. I selected a ticket but when I went to place my booking, the price changed. I went back to search for train tickets and saw the same price listed again in the results. Why did this happen?
A. For most trains, the price quoted is based on “live” availability, however, for certain trains we cannot check fare availability at the time of quotation due to the technical limitations of the international rail distribution system. Therefore, we use a stored price to build your quote, based on previously confirmed fares for the trip you requested.
In rare cases, we find out that the fare used for quoting your trip is no longer available upon confirming your reservation. At that time, we receive a new price from the system based on that very moment’s availability.
Unfortunately, due to these same technical limitations, we are unable to update the stored price for a specific train, even if we find out at the time of confirmation that a fare is no longer available.
Rest assured that we’re working actively to ensure that all prices quoted to you are based on live availability and limit the usage of stored prices for quotation purposes.
Q. How can I subscribe to or unsubscribe from your e newsletter?
A. You can subscribe or unsubscribe from our e-newsletter at any time from your Rail Europe online account page. You will also find newsletter signup forms throughout our site, just enter your email address to begin receiving tips, deals, and offers in your inbox!
To unsubscribe, you can simply click the unsubscribe link found at the footer of our e-newsletter. This will unsubscribe you immediately.
Q. I’ve already booked my rail pass, but think I’d like a different one. Can I exchange it? It’s totally unused.
A. Unused and unvalidated rail passes can be exchanged for an alternate rail pass of equal or greater value. A 7% administration fee, any price difference, and additional shipping fees would apply. Some promotional rail passes are non-exchangeable; please read the terms and conditions for these passes for more details.
Please send us a message through the Contact Us page to begin the exchange process. To exchange a rail pass, we must receive your original unused and unvalidated rail pass no later than 3 days prior to your departure to Europe, issue a new rail pass, and ship it to you.
If you bought the Rail Protection Plan™ when you placed your rail pass order, you are eligible to receive the full value of your original pass as a credit and use it towards any future Rail Europe purchase within 2 years, with no fee or penalty incurred.
Q. Where can I find my e ticket number or e ticket confirmation code?
A. Your e-ticket number or e-ticket confirmation code is a string of 6 letters (or an 8 character alphanumeric code for British e-tickets) that can be found on your Rail Europe email invoice.
In addition, if you have purchased on our website while signed into your Rail Europe account, you may retrieve this code by looking up your booking in your Dashboard. You can also find it by accessing your itinerary through our mobile site or iPhone app.
Q. Is it possible to have travellers of different genders in the same sleeping compartment?
A. For gender specific compartments, men and women must be in separate sleeping compartments. However, if you reserve all beds within a compartment, you may mix genders.
Gender-specific compartments include private, double, triple, deluxe double, deluxe triple, and quad sleeping compartments. If your traveling party doesn’t fill the compartment, you will be divided by gender.
Q. My plans have changed and I won’t be able to use my rail pass. Can I get a refund?
A. You can submit your rail pass for a refund. Please be advised that there is a 15% penalty. Only unused and unvalidated (non-activated) rail passes can be refunded. The pass must be returned to Rail Europe, along with a brief letter mentioning the original reference number of the booking. It’s strongly recommended that you send these documents by some type of traceable mail for proof of delivery.
If you purchased the Rail Protection Plan™ and your rail pass is covered, you’re eligible to receive a credit for its entire value. No fee or penalty will be applied, and you can use this credit towards any future Rail Europe purchase within 2 years. Please read more about the Rail Protection Plan™ and for instructions on how to file a claim.
Please visit our Cancellation and Refunds page for more information.
Q. Can I still buy train tickets from you once I’m in Europe?
A. Yes, but only for trains that offer print at home or print at the station e-tickets. In general, we don’t ship paper tickets to Europe unless you will be at the same location (and able to receive tickets) for 3-5 business days. If the train you want only offers a paper ticket option, and you won’t be able to receive those tickets in the main, you will need to buy it locally at the station.