Overview
Italian trains: Frecciarossa
The high speed train, called Frecciarossa (red arrow), serves major cities in Italy. Frecciarossa is operated by Trenitalia, the national railway company of Italy. Travelling at a maximum speed of 360 km/h, the Frecciarossa stops at Torino, Milan, Rome and Salerno to name but a few cities. The high speed train is modern and safe, making it a popular in Italy. Every year millions of passengers use the Frecciarossa.
More details
Looking for a weekend getaway in Italy? Trenitalia will offer you the most convenient railway network in the country. The company is the primary operator of trains within Italy, including Sicily and Sardinia. Learn more
Practical information
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- Italian trains: Frecciarossa tickets are open for booking 120 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Onboard
Classes of service
First class | Second class | Second class | |
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Carrier’s designationName of class of service as you might see on your ticket. small> | Business | Premium | Standard |
Newspapers and magazines Grab your free international/local newspaper or magazine and enjoy the ride. small> | |||
Comfortable seats Spacious seats with a headrest and generous legroom. small> | |||
Reclining seats Cosy with more legroom, reclining seats are ideal to enjoy the trip. small> | |||
Welcome drink Nothing more refreshing than being welcomed by a drink from the friendly staff. small> | |||
Bar buffet car Access to the bar buffet car where snacks and beverages can be bought. small> | |||
Trolley service Catering by the trolley service is offered directly at seat. small> | |||
Air conditioned carriages Makes it bliss when travelling during the summer period. small> | |||
WiFi Internet Enjoy the freedom to read your emails, surf and listen to online music thanks to the wireless internet on board. small> |
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FAQ's
Common Questions, Simple Answers
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Q. Can I bring food and drinks on board?
A. Of course you can! Eating and drinking are permitted on all European trains.
You will also have the option to purchase food and drinks if the train you’re traveling on offers food services.
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Q. I recently saw a fare on your website that I can’t find anymore. Why?
A. Just like airfares, train fares fluctuate over time. In most cases, the fare you’re quoted on our website is based on current availability at the time of your request. It’s possible that the fare quoted to you has sold out and become unavailable. However, know that the new fare you see on our website is always the cheapest fare offered, based on current availability.
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Q. Where do I my send train tickets and/or rail passes for refund?
A. We recommend that any documents being returned for refund be sent via traceable mail for proof of delivery.
Please visit our Cancellation and Refunds page for information regarding refunds. If you need further assistance we invite you to send us a message using our Contact Us page.
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Q. What is the benefit of buying passes through the group department versus the web?
A. While group rates on passes match our web prices, booking with the group department will also provide your group with one pass at 75% off for every 15 people paying. And we’ll help ensure you’re buying the best rail pass for your group, as well as confirm any reservations with your group seated together (if required and/or wanted). An even better deal? You’ll still receive all the applicable pass benefits as shown on our site; discounted rates for Youth and Seniors, and Saver rail pass rates for parties of 2 or more traveling together.
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Q. How much luggage can I take on the train?
A. Technically, you’re not restricted in terms of luggage. However, keep in mind that you’ll need to carry your bags through the train station and onto the train. Once on board you’ll need to find a place to put your bag(s). Small and medium sized bags typically fit on racks located above the seats. Larger suitcases and such can be stored in luggage racks found near the train door entrance.
Be aware that you are responsible for your luggage. The railways assume no responsibility in case of loss or theft of baggage carried on board.
When traveling on a Eurostar, Thalys, or TGV train, you are limited to two large items per traveller (one large item per child on Eurostar trains), maximum 85cm (33 inches) in any one dimension, plus one small item of hand luggage.
Your bag(s) must be properly labeled with your first and last name. In general, it’s a good idea to keep luggage tags on your baggage for easy identification.
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Q. How much luggage can I take on an overnight train?
A. There are usually no restrictions on the amount of luggage that may be brought on an overnight train, but there is limited space in the compartment to store the luggage. A small luggage rack and any floor or bed space must be shared among all travellers occupying a sleeping compartment or couchette.
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Q. How can I track the status of my refund?
A. To check the status of your refund, you can visit our Contact Us page to send us a message. Please be sure to include your original booking number so that the refund request can be researched.
Refunds processed online for e-tickets are completed immediately. Emails received for e-ticket refunds will be processed on the next business day.
Refunds for paper documents cannot be completed entirely online because your original travel documents must be sent back to us. They will be processed within 1-2 business days after the documents are received by Rail Europe. Our Customer Relations team will contact you once your refund is processed.
Please note that once a refund has been processed, it will take 7-10 business days for it to reflect in your credit card account.
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Q. Do I need to tip the train staff?
A. Tipping the train staff (other than bar-buffet car waiters) is neither necessary nor customary.
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Q. Is there onboard medical help in case of emergency?
A. Currently most trains do not carry emergency medical equipment. In case of a medical emergency, conductors on board will radio ahead to the next stop so that help will be ready and waiting.
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Q. What do I do with my luggage?
A. Once on board you’ll need to find a place to put your bag(s). Small and medium sized bags typically fit on racks located above the seats. Larger suitcases and items can be stored in racks found near the train door entrance.
In addition, you’re responsible for your luggage. The railways assume no responsibility in case of loss or theft of baggage carried on board.
If you’re traveling on Eurostar, Thalys or a TGV, you’re limited to two large items per traveller (maximum 85cm in any one dimension), plus one small item of hand luggage. On most high speed trains there’s room for luggage above the seats and for larger items at the end of each coach.
Be advised that when traveling on Eurostar, Thalys or any French train, you must properly label your bag(s) with your first and last name. In general, it is a good idea to keep luggage tags on your baggage for easy identification.
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