Dutch trains: Regional and Intercity
Regional and Intercity trains serve all major cities and smaller towns in the Netherlands.
- Book up to 120 days in advance
- Regional trains
Dutch trains: Regional and Intercity
Intercity are domestic trains operated by NS, the Dutch national railway, in the Netherlands. The trains, also known as IC, make stops between major cities. Intercity trains exist as single decker and double decker, both equipped with first and second class carriages. Many IC offer free Wi-Fi Internet on board. Seat reservations are not mandatory.
Other regional trains include the Sprinter. They are mostly used to connect major cities to smaller towns. Sprinter trains are mostly modern trains equipped with first class and second class carriages. A double decker version of the Sprinter train is also operated by NS. As in the Intercity trains, seat reservations are not mandatory.
Note: A supplement is needed when travelling on the Amsterdam Schiphol-Rotterdam route with the Intercity direct.
|Main routes||Travel time|
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Dutch trains: Regional and Intercity tickets are open for booking 120 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||Second class|
|Comfortable seats Spacious seats with a headrest and generous legroom. small>|
|Ergonomic seats Cosy with more legroom, ergonomic seats are ideal to enjoy the trip. small>|
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Common Questions, Simple Answers
Q. My Rail Europe train tickets were not accepted by the conductor. What do I do?
A. While all train tickets issued by Rail Europe should be accepted onboard the train, if you should run into any issues, be sure to ask the conductor to stamp your Rail Europe ticket "Not Used" with a written note explaining why this ticket could not be accepted by a railway official. You will want to keep that ticket safe and upon your return home, you can send the original ticket, any replacement tickets and receipts, and a brief letter of explanation to our Customer Relations team.
Please use the Contact Us page to get more information regarding a refund.
Q. I bought the Rail Protection Plan™. Can I exchange my train ticket, even though the ticket is non exchangeable?
A. One of the greatest benefits of the Rail Protection Plan™ is that it provides you with the total flexibility to change your train ticket or rail pass – regardless of its refund/exchange policy- no questions asked. With the Rail Protection Plan™ you’re also protected in the event of a railroad strike, or the loss or theft of paper tickets or rail passes.
Q. What if my shipment gets lost?
A. If you believe that your shipment is lost, please contact us as soon as possible using our Contact Us page.
If you’re departing soon and your booking is lost, we will work with you for the best possible solution to deliver your travel documents before you leave.
Q. Once on the train platform, how can I find my car? Is there a difference between where first and second class carriages are located or how they look on the outside?
A. Typically you will see a (1) or a (2) or the words “First” or “Second” or a combination of both on the outside of the train car indicating First or Second class. Once you board the train, you’ll notice that some trains have inside indicators for first or second class. Some high speed trains have headrest covers that state the class of service.
For certain high speed trains such as the Thalys, TGV, or Eurostar you’ll also find displays right on the platform indicating where each car of the train will be located for boarding. You can use this chart to find the mark on the platform corresponding to the car you would like to board. It is a good rule of thumb to arrive at the station early so that you can find the train and the right car matching the class of service on your pass or ticket.
And of course, you can always ask a railway official or conductor for assistance.
Q. If I register on your site, will I start receiving spam?
A. Rail Europe will never spam you! Upon registering, you will only receive booking and/or account related messages, as well as occasional promotion information email from Rail Europe. If you chose to subscribe to our newsletter, you can expect to receive this publication as well (typically twice a month). Of course, you have the option to unsubscribe to at any time by clicking the unsubscribe link found at the bottom of the newsletter.
Q. I misplaced the printout of my print at home e-ticket. What now?
A. No problem. You can simply reprint your train ticket from any printer, as long as you can still access the pdf provided to you at the time of booking.
You can find links to the pdf in the confirmation email sent to you. Or if you’ve registered for an online account, you can access the booking in which the pdf link was contained in your dashboard.
The only exceptions are if you purchased a Thalys or NTV-Italo print at home e-ticket. Those pdf’s are sent in separate emails and can’t be retrieved online at this time.
If you request to have your train ticket reprinted at a station ticket window, there may be a local service fee.
Q. What information do I need to provide when booking a rail pass? Do the names on the rail pass and the passports have to match?
A. When you book your rail pass, you will need to provide us with your first and last name, exactly as they appear on your passport. The name you enter will appear on your rail pass and will be verified by a railway official when you activate the rail pass. In addition, some rail passes are pre-activated and require you to enter the first date of travel.
Q. How do I use a promo code?
A. Simply enter your valid promo code on the page where you enter your delivery information for your booking during checkout.
Q. Can I add products to an earlier booking and avoid paying the shipping or booking fees?
A. Unfortunately, once a booking has been finalized it’s being processed and we’re unable to alter it.
Q. How do I find my train?
A. Finding your train is fairly simple. You’ll see large Departure and Arrival boards located in the center of most stations. Some stations also have TV monitors listing upcoming departing trains.
If you have a train ticket or rail pass with a reservation, simply match the train number and departure time on your reservation or ticket to the train number on the departure board. The platform number where you should go will be listed right next to it.
If you’re traveling with open train tickets or a rail pass and no reservation, then you don’t have a specific train and seat assigned to you. If you’ve done your research in advance, you probably already know the time and train number of the train you want to take, so just look for it on the board. If you decided to show up at the station with the intention of taking the first train departing for where you want, make sure to check with a station agent and find out if that train requires a reservation.