Overview: the Rail Protection Plan
With a Rail Protection Plan, enjoy the flexibility to cancel or refund your train ticket, rail pass, and reservations with no questions asked. You’ll also be protected in the event of a missed train connection, railroad strike for train tickets, and in the case of loss or theft of paper tickets and rail passes.
How does the Rail Protection Plan protect me?
- Cancel your booking, pass or ticket, no questions asked. Get credit for your full product amount, good for two years. Simply cancel no later than 5 business days before the scheduled departure or first date of travel given at the time of booking. NOTE – rail passes that are not pre-validated with a first date of travel, must be received by Rail Europe no later thirty (30) days from the original issuing date that is stamped on the rail pass provided by Rail Europe.
- Reimbursement for missed train connections. Get reimbursed for the value of an interrupted train ticket or rail pass travel day caused by a delay on a connecting flight or train.
- Reimbursement for rail strikes or in the case of loss or theft. Get reimbursed for the value of an unused train ticket, interrupted or stopped due to a rail strike. Receive reimbursement for your train ticket or rail pass if it’s lost or stolen while travelling in Europe.
NOTE - The following terms and conditions are valid from February 6, 2017. This version cancels and replaces previous versions.
Please read the terms and conditions for each benefit tab in their entirety.
To print a full copy of the RPP Terms and Conditions to keep on hand while traveling, please click here.