Frequently Asked Questions
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A. Breakfast is served before 11:00 a.m.; lunch is served between 11:00 a.m. and 2:00pm A snack is served between 2:00pm and 5:00pm Dinner is served after 5:00pm.
A. Most cites with airports are easily accessible by public transportation (Train, Bus, Subway or Taxi). The following airports listed have access to the downtown train stations: Amsterdam Schiphol, Athens, Barcelona, Berlin Schoenefeld, Birmingham, Brussels National, Cologne, Copenhagen, Dresden, Duesseldorf, Frankfurt, Geneva-Cointrin, Glasgow, Graz, Hannover, Krakow, Leipzig, London Gatwick, London Heathrow, London Stanstead, Madrid, Malaga, Manchester, Munich, Milan Malpensa, Newcastle, Nice, Nuremberg, Oslo, Palermo, Paris Charles de Gaulle, Pisa, Porto, Rome Fiumicino, Southampton, Stockholm, Stuttgart , Torino, Tronheim, Valencia, Vienna , and Zurich.
A. A railpass month is counted as a calendar month. For example, a pass that begins on July 15th will expire at midnight on August 14th.
A. Located in the middle of the train (carriage 4 or 14), TGV Lyria bar provides a service for tasty snacks and meals: sandwiches, hot/cold local dishes, salads, children’s menu, hot and cold drinks, treats are available to eat at the bar or take away. In First class, you can also enjoy the convenience of Lyriapremière service at seat.
A. First class on the TGV France-Italy offers large, comfortable reclining seats and a bar-buffet car offering a complete selection of food and beverages for purchase.
Second class on the TGV France-Italy offers generous legroom and bar-buffet car offering a selection of food and beverages for purchase.
A. Eurostar Direct Services can connect you directly from London to Paris, but also Brussels, Lille, Disneyland Paris and on a seasonal basis to Avignon in summer and to the French Alps during winter with a single weekly connection.
A. When travelling to Switzerland, or departing from this country, your ticket does not need to be punched. Ticket inspectors will check your ticket during your Lyria journey. You should be able to produce currently valid proof of eligibility for the fare you have chosen at any time.
A. The BritRail Family Pass allows one child between the ages of 5 and 15 to travel free with an adult or senior BritRail Pass holder.
A. Train stations in Europe are very traveler friendly. Once arriving to the station there are large Departure and Arrival Boards located in the center of the most stations. Match the train number and departure time on your reservation / ticket to the train number listed on the departure board. Once you have found your train on the Departure Board, you will find a platform number where your train will be departing from.
Upon arriving to your platform you will notice that each car (also known as a coach) number on the train is clearly indicated on the side of each coach. Check your reservation / ticket for your car/coach number. You notice the class of service will also be listed in addition to the car/coach number on the side of the train.
Once onboard the train, you will find that similar to an airplane each seat is clearly labeled with a number. Match the seat number on your reservation / ticket number to seat number in the train car / coach.
Train stations in Europe have international pictograms that are easy to understand and are used in international airports. These pictograms will assist you once you arrive to the station.
If you still have difficulty in finding your train, the stations staff can always help point you in the right direction.
A. Showers facilities are generally not offered on trains in Europe. However, private showers can sometimes be found with premier overnight trains such as the Elipsos between France and Spain when the Premier fares are booked.
A. A travel day lasts 24 hours, in which you can take as many trains or public transport services as you wish.
A. Eurostar Business Premier passengers will be offered a 3-course meal with refreshments at seat meanwhile in Standard Premier, you will get a light and cold meal with refreshments at seat. A bar buffet car with a selection of food and beverages for purchase is also available on Standard class.
A. You can get free (or cheap) boat trips, discounts on rail travel, free admission in museums, a 50% discount on mountain top excursions and more. You can obtain these benefits locally by showing your Swiss pass, or you can contact the specific benefit company in advance. The discount benefits apply during the validity of your Swiss pass, whereas free passage on trains, buses or ferries is only valid on travel days.
A. There are no check-in or customs procedures before boarding TGV trains. However, you must be onboard at the latest 2 minutes prior to the departure time, beyond which access to the train cannot be guaranteed. Ticket control and passport checks will occur on board the train.
A. Validation of your pass is having a Rail Official at the train station stamp your pass as valid.
A. We are not able to sell rail passes or tickets to residents of Europe, the UK, Morocco, Turkey or any of the countries of the former Soviet Union. If you are a resident of these countries, we will not be able to sell you one of our passes.
If you are a citizen of any of these countries, but are a resident of another country, we are able to sell the rail pass or tickets to you. Passes are based on residency not citizenship, and the country of your residence will be printed on the rail pass.
A. Yes, depending on the country you are traveling in. Generally there are local trains that travel the same route as high-speed trains, however they generally take much longer to travel the same route. You will need to weigh the cost of a reservation compared with the time it will take to travel the same route.
Example: Lyon to Marseille is generally about 1 hour 45 minutes on the TGV. A local train for this same route would be about 3 and half hours.
A. In some cases. Normally, your bicycle must be boxed and placed in a separate car, or it might have to be transported on a separate train. Extra charges may apply, and you must arrange bike transport locally.
Bikes are allowed as checked luggage on the EC, IC, ICE, and TGV trains. The bike must be wrapped, with the wheels and pedals detached, and the handlebars parallel to the frame.
A. No, there are no student discounts. Discounts are offered to youth travelers instead. A youth traveler is any traveler who is 25 years of age or younger.
A. Reservation is compulsory on TGV and if you are a pass holder, you still need to buy a TGV ticket. Among the passes available on TGV, you’ll be able to choose between Eurail Global, Eurail Select Pass or Eurail two country pass including France. France Rail Pass and France Rail Pass Premium are also among the possible options and offer last minute "Easy Access" reservations.
A. Yes, you may travel as many times as you like before Midnight on a travel day.
A. A "point to point ticket" is a rail ticket valid on a specific route, between two city stations whereas a Eurail Select Pass offers unlimited travel in 3 to 5 adjoining countries on a total list of 24 countries. The Eurail Select Pass allows you to save money if travelling mainly by train from one country to another.
A. The Eurail Italy Pass is the best choice if you want to spend your time exploring Italy. Eurail Italy pass is valid for one month, and the number of travel days available varies from 3 to 10 days.
A. High speed AVE trains connect Madrid to cities including Barcelona and Seville, Malaga and Valencia. Travel time between Madrid and Barcelona is 2 hours and 30 minutes. You can also go to Seville from Madrid in 2 hours and 20 minutes. For longer journeys, Barcelona is 5 hours and 45 minutes from Malaga and 5 hours and 37 minutes from Seville.
A.
Business Premier class is dedicated to serving the business traveler with its superior service. Business travelers can expect a nonsmoking car, fast lane check-in, use of the Executive Lounges, breakfast or a 3-course lunch or dinner with choice of entrée and wine, complimentary drink, newspapers, Wifi access in the terminal and lap top sockets on board the train.
Leisure Select tickets provide complimentary food (including a 3-course dinner), beverages, and newspapers while you relax in your reclining seat.
Full Fare tickets gives you access to the Eurostar Lounge.
Standard Class offers comfort, convenience, and value. Enjoy the bar car, or purchase snacks and refreshments from the trolley cart when it comes to your seat.
A. Yes, non-smoking cars are available on all trains. Most high- speed trains are now completely non-smoking and all reservations are requested in non-smoking coaches when both options are available.
There is no smoking on all trains in France, Italy, Norway, Germany, Austria, Sweden, Belgium, Netherlands, Luxemburg, and Switzerland.
A. We offer an exclusive Rail Protection Plan that provides compensation to you in the case of loss or theft in Europe. The nominal fee is a small price to pay for some big peace-of-mind. The complete policy can be reviewed under "About Us".
Note: The Rail Protection Plan fee is non-refundable and non-exchangeable.
A."Yes! Thanks to new means of payment on our websites, it is now possible to book your train ticket or pass and pay through payment services like PayPal, Western Union, Boleto Bancario, Moneybookers.com, eNets or BPay. The availability of those payment services depends on the customer’s country of residence."
A. Unfortunately, you cannot request a forward-facing seat. Trains generally pull into a station in one direction, and pull out in another direction and seat positions change, depending on the train.
A. A pass holder is a reduced fare that can be purchased in place of a ticket. It requires the use of 1 day on a rail pass and is generally required for high-speed trains.
A. TGV Lyria offers direct, high speed services between Paris-Gare de Lyon, Dijon and cities such as Geneva, Lausanne, Basel, Neuchatel, Bern and Zurich. During winter, TGV Lyria snow train connects you directly from Paris to the charming resorts of the canton of Vaud (including Château-d’Oex, Leysin, Les Diablerets and Villars) and Valais (Verbier, CransMontana, Leukerbad, Saas-Fee and Zermatt, among others).
A. You can print your TGV ticket directly from your printer at home or retrieve it from the self-service machines available at the train stations before boarding your TGV train.
A. Eurail Select Pass is only available in 1st Class for adults and children. Eurail Select Youth Pass is offered in 2nd class to travelers under age 26.
A. Austria, Benelux (includes Belgium, Luxembourg, Holland), Bulgaria/Serbia/Montenegro, Czech Republic, Croatia/Slovenia, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Norway, Portugal, Republic of Ireland, Romania, Spain, Sweden, and Switzerland.
A. Toilets are easily accessible on all the trains and are usually marked with the letters WC. Toilets can usually be found at the front or back of each train car (also known as a coach), and will include a sink, toilet and a locking door.
A. Tickets and passes are neither refundable nor replaceable if stolen or lost. Refunds, when applicable, are limited to totally unused, and un-validated passes, tickets and inclusive packages. A minimum 15% cancellation charge applies.
Refund amount for tickets will vary depending on the type of fare purchased. Please check the details for more specific refund policies for each ticket. For passes and packages please look at the Terms and Conditions.
Sleepers: if cancelled and space released with the station of departure at least 24 hours before train departs, are generally 85% refundable. If reservation is not cancelled, no refund will be granted. Once in Europe, most tickets must be stamped as NOT USED before the Train Departure Date (for reservations) or the 1st day of validity (for tickets and passes) to be entiteled for refund. If you have already purchased your pass or tickets, please review the terms and conditions that come with your documents for specific information about the cancellation policy for each pass or ticket.
To receive your refund for pass, documents must be returned to the issuing office within 6 months of the date of issuance (or 1st year depending on the pass). To receive you refund on combined tickets and reservations, they must be returned to the issuing office within 60 days.
Click here to get the adress in our Contact Us section.
A. 1st Class seats often recline, there are fewer seats per car, and there is more space for luggage. On some high-speed trains, the price of a 1st Class ticket includes a meal. 1st class is generally quieter with more business and adult passengers.
2nd Class accommodations are less expensive, but not as spacious, as there are more seats per car.
For trips over 2 hours we recommend that you book 1st class.
A. On-board Frecciarossa trains, the official luggage allowance is two large bags or suitcases and one piece of hand luggage. It’s enough to enjoy a very long trip and explore the richness of Italy.
A. AVE services offer two different classes of travel: in first class, depending on the train, you will be able to choose between First Class Club and Preferente where you can enjoy a meal served at seat, an access to VIP lounges in the main Spanish railways stations, daily press and free parking (24 hours if you have a single ticket, 48 hours for a return). Turista class, as known as 2nd class, includes a family area, children’s board games, wheelchair facilities as well as audio/video devices.
A. From London to Paris and vice versa, Eurostar offers frequent service: every 30 minutes during peak hours and approximately once per hour during non-peak time. During the peak summer season, up to 24 trains run daily to Paris.
From London to Brussels and vice versa, service is offered approximately every 2 hours.
During summer, Eurostar offers daily service to Disneyland Paris. During winter, there is 1 train a week.
A. Book 1 passenger at a time, and select the Single compartment. You will need to do this step twice, once for each passenger.
A. Many people take advantage of additional time they have in a city, then they board their overnight train. You depart from one city and arrive in your destination the next morning, refreshed and ready to start your day. It also saves you money that you may have spent on a hotel.
A. You will be able to book your TGV tickets 90 days in advance.
A. Yes, you may travel as many times are you like between countries that are on your pass.
A. First class on the Talgo 200 offers large, comfortable reclining seats, friendly staff to serve you drinks and light snacks at your seat and major routes have audio and video programs at your seat.
Second class on the Talgo offers generous legroom, bar-buffet car offering a complete selection of food and beverages for purchase and major routes have audio and video programs at your seat.
A. If you board a direct overnight train that departs after 7:00pm, then you use only 1 day on your pass. However, when marking the day of use for that train, be sure to mark the next day’s date.
If your overnight train requires a train change before midnight, then you will use 2 travel days.
A. Taking an overnight train is like adding a touch of adventure to your trip! Depending on the type of compartment you reserve, you will either be bunking with new found friends, or sharing a private room with your travel companions.
Remember, you are on a train so the amount of space in each overnight compartment is not overwhelming. If you have booked a private sleeper, you will have more room to move around in and store your belongings.
Please note that on some overnight trains you can expect to have your passports collected by railway officials on the train. This is primarily for your security. Your passport will be guarded overnight and then returned to you in the morning.
A. Toilets are easily accessible on all the trains and are usually marked with the letters WC. Toilets can usually be found at the front or back of each train car (also known as a coach), and will include a sink, toilet and a locking door.
A. ICE trains link major German cities from Cologne in the west to Berlin in the east. But they also cross borders and go into France, Switzerland, Belgium, Austria, Denmark and the Netherlands.
A. First class on the Talgo Day offers large comfortable reclining seats and a bar-buffet car offering a selection of food and beverages for purchase.
Second class on the Talgo Day offers generous legroom and a bar-buffet car offering a selection of food and beverages for purchase.
A. You can make reservations to travel on TGV Lyria trains up to 3 months before your travel date. To take advantage of the best fares, always try to buy your ticket as early as possible. And when buying your TGV Lyria tickets, check what exchange and refund conditions apply. Your fare type will be clearly stated on your ticket.
A. Most major train stations have lockers or luggage storage available at an additional cost. Make sure you have some change available if you are planning to use a locker. We have information about luggage storage on our train station information pages.
A. Paper tickets will be sent to you by postal mail prior to departure.
A. Passes are non-transferable as travelers name appears on the Railpass, and are valid for 6 months from date of purchase, which offers you the opportunity to reschedule your trip.
A. You can print your tickets from the convenience of your home or you can retrieve them from self-service machines in London St Pancras, Brussels Midi or Paris Nord station before boarding your Eurostar train.
A. You can buy all your AVE tickets trains quickly and easily online, with no booking fee, and print them in the convenience of your home.
A.We use the online services of the worldwide Global Collect network to ensure that your payment takes place as efficiently and safely as possible
A. Generally, dogs are permitted on trains. Sometimes they may need to be contained in a pet carrier, or they may have to wear a muzzle or leash. Dogs normally travel at half the fare of a 2nd class ticket; this charge is payable directly to the conductor. Pets are not allowed on trains in Great Britain, Spain, Ireland, Norway, and Finland.
Currently the only animals that will be permitted to travel on the Eurostar are guide dogs for the visually impaired.
A. You can request 2 double compartments or a T4 if this type of accommodation is offered on the train you wish to travel on.
A. The Swiss Family Card is a terrific value that allows children under 16 years of age to travel free when accompanied by a parent or legal guardian. The card is free, simply request one at the time you purchase your Swiss Pass. If you forget to mention it, then present your Swiss pass before boarding the train at any Swiss train station ticket window, at the time of validation and advise them that you need a Family Card. They will be able to provide you one.
A. You will be able to book a Thalys ticket 90 days in advance.
A. No. A ticket allows you to board the train, but does not guarantee you a seat. You must make a seat reservation to have a guaranteed seat on the train.
NOTE: On certain trains tickets and reservations are sold together as one ticket.
A. A travel day lasts 24 hours, in which you can take as many trains as you wish.
A. Our "Train Tickets and Schedules" section calculates the total cost of your outbound journey first, and it includes the cost for the number of people that you specify. Once you choose an outbound journey, the costs of the return journey appear.
A. - Business class offers the highest class of service in trains. It will include 1st seats, meals , access to lounges, and no restrictions on being exchanged.
Flexi First class offers on day train 1st class seat , and are the most exchangeable. Night trains will offer first class couchette (shared sleeping) or sleepers and are exchangeable. Meal service may be available for purchase.
Best Price First class day trains will also offer 1st class seats with lowest ticket prices that may have restrictions. Meal service may be available for purchase. Night trains will offer first class couchette or sleepers and lowest ticket prices that may have restrictions.
Flexi Second day trains will offer 2nd class seats that are exchangeable. Night trains offer lower comfort couchette (shared sleeping) or sleepers and are exchangeable.
Best Price Second day trains will offer 2nd class seats with lowest ticket prices that may have restrictions. Night trains offer lower comfort couchette (shared sleeping) or sleepers with lowest ticket prices that may have restrictions.
Super Saver class is available on night train only and will offer reclingin seats with with lowest ticket prices that may have restrictions.
A. Heathrow Express arrives in London’s Paddington Station.
A. The prices of accommodations on an overnight train are dependent on a few factors:
1. The expense of the ticket
2. The type of train you will be traveling on
3. The type of compartment you wish to sleep in
Similar to Day trains there are different levels of overnight trains. Typically, during the day, high-speed premier trains are more expensive then local services that travel at a slower speed, and offer fewer services on-board. For night trains longer International journeys are more expensive as they tend to be nicer trains, offering the traveler more services.
A. You can use your Eurail Italy pass throughout the entire Italian railway network. Eurail Italy pass holders are also entitled to several discounts and benefits on ferry crossings and more. For 1st class pass holders, transfers between Roma Fiumicino Airport and Roma Termini train station on the Leonardo Express and between Pisa airport and Florence central station are free.
A. Special amenities for disabled travelers are offered on trains and at many train stations, and are clearly indicated with pictograms (for telephones, toilets, elevators, etc.).
Special equipment is also available for use by handicapped passengers. This equipment must be reserved locally in advance. Be sure to specify if you need personal assistance (whether with a wheelchair, boarding, etc.).
A. First class on the TGV offers large comfortable reclining seats and a bar-buffet car offering a selection of food and beverages for purchase.
When Premier service is offered for this train the service includes meal service and access to the TGV lounge at the train stations.
Second class on the TGV Med offers generous legroom and a bar-buffet car offering a selection of food and beverages for purchase.
A. Eurostar is a reservation-only service and bookings can be taken up to 6 months in advance. Also bear in mind that Eurostar is not included in the Eurail pass or France Rail Pass program but you can still get a discount on Eurostar when buying a pass.
A. A travel day is any travel between 12 midnight on one day to 12 midnight of the following day (i.e. a 24-hour period). On each travel day, you can take as many trains or participating ferries as you wish.
A. A rail day lasts from midnight to midnight. You can take as many trains as you wish during this time.
A. Paper tickets will be sent to you by postal mail prior to departure.
A. Some passes may be purchased in Europe at a higher cost. It is best to place your order before you departure to ensure that you have your paper documents in hand.
A. There are a few passes that offer a discount for families.
The Swiss passes offer the Swiss family card. This card provides free travel for children 6 to15 when traveling with a parent or guardian.
The BritRail family pass offers a free child from 5 to 15 with each full fare adult or senior pass.
The Great British Heritage family pass is available for 2 adults and up to 3 children.
Many passes offer saver options which can be used for families. Children ages 4-11 will be half of the adult fare on the saver pass.
A. No, but you are eligible for a passholder fare on Eurostar, which travels from Paris or Brussels to London. For travel in Great Britain we offer BritRail products to help you travel around the country.
A. Your Eurail Select pass must be validated by a railway official in one of the countries mentioned on the Eurail Select Pass (station’s desk) who also fills your first and last day of travel in the passport number.
A. Your e-ticket is included in the email confirmation you receive from Rail Europe.
A. When travelling with Thalys, you can carry a maximum of two suitcases per paying passenger (the largest side must be equal to 85 centimetres) and one item of hand luggage.
A. No, travel on Eurostar requires a separate ticket. However, many rail passes include discounted rates for the Eurostar called a Passholder fare. To see a list of passes that allow these fares select "details" when viewing fares with a pass.
A. Frecciarossa trains run on the high-speed line connecting Turin to Salerno, Northern to Southern Italy and more particularly Milan, Bologna, Florence, Rome, and Naples. These trains connect Bologna to Florence in just 37 minutes and Rome to Milan in less than 3 hours. Travel time between Milan and Florence is just 1 hour and 45 minutes.
A. Like most high-speed train services, you’ll need to reserve a seat to travel on Frecciarossa trains. For holders of Eurail Global Pass, Eurail Select Pass (including Italy) / Eurail France-Italy pass / Eurail Greece-Italy / Eurail Italy Pass, just remember that you need to validate your pass before boarding a Frecciarossa train.
A. There are no check-in before boarding a Thalys train and ticket control and passport checks will occur onboard the train. Also worth remembering that children less than 12 years old travelling alone are not accepted on board Thalys trains.
A. With Lyria, you’ll be allowed two bags or suitcases plus your hand luggage. Keep in mind that there is no charge for oversize luggage on Lyria trains.
A. With most passes the pass will start the when you get your pass validated by a rail official.
A. The best-selling Eurail Global Pass offers unlimited, 1st Class train travel in 20 European countries: Austria, Belgium, Luxembourg, Netherlands, Denmark, Finland, France, Germany, Greece, Hungary, Republic of Ireland, Italy, Norway, Portugal, Romania, Spain, Sweden and Switzerland. Choices range from 15 consecutive days to 3 months of travel or 10 and 15 flexible days within a 2-month time period, plus money-saving Eurail Global Pass bonuses.
The Eurail Select Pass provides unlimited train travel for the duration you select in your choice of any 3, 4 or 5 countries that border each other, as well as attractive bonuses. Select from Austria, Benelux (Belgium, Luxembourg, and the Netherlands), Bulgaria/Serbia/Montenegro, Croatia/Slovenia, Denmark, Finland, France, Germany, Greece, Hungary, Republic of Ireland, Italy, Norway, Portugal, Romania, Spain, Sweden and Switzerland.
A. Your railpass covers you to the border city of the country you are traveling in. You will need to purchase additional tickets to travel in any country not covered on your pass.
If you are planning to travel to more than one city, you may want to consider upgrading your pass to cover an additional country.
A. The standard of amount of luggage is 2 large items per person. Trains have either overhead storage racks throughout the car, storage room behind the back of your seat or luggage areas at the end of the car. There is no porter service available and all passengers are responsible for putting their own luggage on the train.
Note: Luggage kept by the passenger and placed in the luggage racks remains under the sole responsibility of the traveler. The railroads assume no responsibility in case of loss, damage, or theft.
A. All passengers with an AVE ticket may carry up to two pieces of hand luggage, for which they will be responsible and which they must store in the designated areas. The total weight limit is 20 kg and the combined dimensions (length + width + height) of each piece of luggage must not be more than 250 cm.
A. Train stations in Europe are very traveler friendly. Once arriving to the station there are large Departure and Arrival Boards located in the center of the most stations. Match the train number and departure time on your reservation / ticket to the train number listed on the departure board. Once you have found your train on the Departure Board, you will find a platform number where your train will be departing from.
Upon arriving to your your platform and you will notice that each car (also known as a coach) number on the train is clearly indicated on the side of each coach. Check your reservation / ticket for your car/coach number. You notice the class of service will also be listed in addition to the car/coach number on the side of the train.
Once onboard the train, you will find that similar to an airplane each seat is clearly labeled with a number. Match the seat number on your reservation / ticket number to seat number in the train car / coach.
Train stations in Europe have international pictograms that are easy to understand and are used in international airports. These pictograms will assist you once you arrive to the station.
If you still have difficulty in finding your train, the stations staff can always help point you in the right direction.
A. No. You have to buy your Eurail Select Pass before travelling to Europe. Eurail passes can be bought up to six months in advance of your travel date.
A. It’s easy ! Use the self service kiosks at the rail station to retrieve your tickets in a few easy steps.
A. Your Eurail Italy pass must be validated at a ticket window at a larger train station in Italy only. A railway official will fill in the first and last day of validity and your passport number, and will stamp your Eurail Italy pass, so that it is valid for travel.
A. If you are having trouble determining what is the best pass for you, click on the blue square button " Search passes ". You’ll be helped, on line, to select the best pass for your trip.
A. A youth pass is valid for any traveler who is 25 years of age and younger.
A. You can request 2 passengers in a double compartment. If there are no Double compartments available, you can then book a shared T3 but keep in mind, the third bed will be occupied by another passenger.
A. All 1 st class passes are valid for travel in all sleeper accommodations. If you have a 2 nd class pass, you are able to travel in T3 compartments and couchettes. Some T4 compartments are offered in 1 st and 2 nd class. Please be sure to check the details of the fare for the train you wish to travel on to determine what class the T4 is offered in.
By checking this box, I certify that all selected parties will be travelling together.
Eurail pass bonuses : Italy
